Marquis is a financial services company offering marketing and compliance software and services to over 800 banks and credit unions nationwide. They provide sophisticated analytical and production services based on the advanced use of print and digital marketing automation with the ability to track response metrics at the individual customer level. Part of Marquis’ daily responsibility is to handle the production, printing, and delivery of letters and direct mail pieces for their clients. This includes customer communications, such as a welcome letter or new product offering letter. Marquis creates and prints 90,0000 marketing documents every single day.

With such a large production workload, they have long relied on Variable Data Printing (VDP) software to assist them with automating the document creation process. Marquis was using a VDP software called DesignMerge. However, with 90,000 different outputs every single day, they were struggling with overall efficiency. Before Marquis adopted FusionPro, the printing process required the involvement of several employees to re-work the document templates every week. As the demand for customized documents grew, it became more difficult to manage the creation of new document types and the reproduction of jobs that vary per customer and per run. Marquis decided to look for another, faster solution that could meet all their document automation and production needs while requiring less manpower.